JOURN3Y LogoJOURN3Y

The knowledge platform for healthcare organisations

From hospital networks to specialist practices, Glean connects clinical guidelines, compliance documentation, administrative knowledge and patient-safe information into a single secure search layer — where accuracy is non-negotiable.

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Healthcare & Allied Health - AI solutions

We Get It

The challenges you're facing - we've heard them before

"Clinical information fragmented across systems"

Staff spend critical time searching across EMRs, pathology systems, clinical guidelines and internal policies for patient-relevant information.

"Compliance documentation hard to navigate"

HIPAA eligibility requirements, accreditation standards and clinical protocols change frequently and are buried in outdated intranets.

"Onboarding new clinical staff takes too long"

New hires need weeks to find relevant protocols, procedures and institutional knowledge before they can contribute fully.

"Research and evidence hard to surface"

Clinical teams struggle to find the right guidelines, treatment protocols and internal case learnings at the point of care.

Here's How AI Fixes This

Practical solutions that deliver real results

Clinical Information at Point of Care

Staff find protocols, treatment guidelines and drug reference information in seconds without leaving their workflow. Glean is HIPAA eligible and SOC 2 Type II certified, with permissions-preserving search that respects existing access controls.

The right information. At the right moment.

Safe, Permissions-Preserving Search

Glean mirrors your existing access controls so clinical staff only see patient-relevant information they are already authorised to view — critical for HIPAA compliance and patient privacy obligations.

Secure by design. Not an afterthought.

Onboard Clinical Staff Faster

New hires find the policies, procedures and contacts they need without weeks of asking around. Orientation time drops significantly when institutional knowledge is searchable.

Productive in weeks, not months.

Research and Evidence Discovery

Clinical researchers and quality teams surface relevant guidelines, internal case learnings and evidence reviews across all connected repositories in seconds.

Better evidence. Better outcomes.
"Running a practice means managing patients, staff, suppliers, and compliance all at once. Having something that can answer "what did we last charge for X" or "find that supplier quote from March" without digging through emails — it's a small thing that saves a lot of time."
Lisa — Practice Manager, allied health clinic, Brisbane

"Healthcare practices typically save 6-10 hours per week on admin when information is connected and correspondence takes minutes instead of an hour."

Frequently Asked Questions

Common questions about AI for your industry

Glean connects clinical guidelines, policy documents and administrative platforms into a single searchable layer. Staff find protocols, compliance requirements and patient-relevant information in seconds — improving decision support, reducing onboarding time and ensuring nothing important is missed.

Glean is HIPAA eligible and SOC 2 Type II certified. Its permissions-preserving search ensures clinical staff only see information they are already authorised to access — critical for patient privacy and regulatory compliance across all departments.

No. Glean sits on top of your existing systems — EMRs, document management, SharePoint and others — and makes them all searchable from one place. Your clinical workflows and systems remain unchanged.

Glean does not surface content users are not already authorised to see. Its permissions-preserving model mirrors your existing access controls, ensuring patient data is only accessible to staff with appropriate clinical permissions.

Most healthcare organisations are live within weeks. JOURN3Y manages the integration with your existing systems without disrupting clinical operations or IT infrastructure.

JOURN3Y is Australia's certified Glean implementation partner, with experience delivering Glean across hospital networks, specialist practices, aged care and health insurers. We handle the full implementation — clinical platform integration, access control configuration for HIPAA and privacy compliance, staff training and operational adoption.

JOURN3Y is Australia's only certified Glean implementation partner — the official partner for Glean in Australia. We've delivered Glean across 17+ industries and handle everything from integration planning to staff adoption. Our process is designed to get you live quickly, with local Australian support throughout your rollout. Most organisations are up and running within weeks.

We Also Help Businesses In

Government & Public Sector

Connect your departments. Accelerate your mission.

Professional Services

Your institutional knowledge, always on.

Insurance

Smarter knowledge for underwriters, claims and compliance teams.

Serving Healthcare & Allied Health businesses across Australia

We work with Healthcare & Allied Health businesses in Sydney (Northern Beaches, North Shore, Sutherland Shire, Western Sydney), Melbourne, Brisbane, Gold Coast, Perth, and nationally via remote consulting.

Ready to see what Glean can do for your Healthcare & Allied Health team?

Start with a 30-45 minute discovery call. We'll learn about your organisation and show you what's genuinely possible — no pitch, no pressure.

If there's a fit, we'll organise a proper demo. If there isn't, we'll tell you that too.

Book a Discovery Call