The knowledge platform for insurance professionals
From underwriting to claims management, Glean connects your policy documentation, regulatory guidance, precedent decisions and market intelligence into a single secure search layer — so your teams respond faster and decide with confidence.
30-45 minutes. We learn about your business, you see what's possible. No commitment.
We Get It
The challenges you're facing - we've heard them before
"Policy and product documentation fragmentation"
Product disclosure statements, policy wordings, endorsements and pricing schedules exist across multiple systems and versions. Staff waste time finding current documentation — or make decisions based on outdated versions.
"Claims precedent search"
Finding relevant claims decisions, settlement precedents and coverage interpretations requires manually searching across disconnected systems. Inconsistent outcomes and slow response times cost money and damage client relationships.
"Regulatory compliance burden"
Keeping pace with APRA, ASIC and state-based regulatory changes — and ensuring staff work to current requirements — is a significant ongoing challenge across underwriting, claims and compliance teams.
"Underwriting knowledge fragmentation"
Underwriting expertise is concentrated in senior staff and locked in email threads and shared drives. When those staff move on, critical institutional knowledge leaves with them.
Here's How AI Fixes This
Practical solutions that deliver real results
Claims Documentation Search
Adjusters and assessors surface policy documents, claims history and evidence faster, reducing handling time and improving decision quality. Glean is SOC 2 Type II certified and aligned with APRA data governance requirements.
Underwriting Research Acceleration
Underwriters find relevant precedents, actuarial data and risk assessments in seconds rather than hours — across every system, shared drive and inbox they use.
Regulatory Compliance Navigation
Staff surface current APRA guidelines, product disclosure obligations and compliance procedures across all product lines — without hunting multiple document repositories.
Product Knowledge at the Point of Need
Customer-facing teams access up-to-date policy wordings, FAQs and product terms in real time without chasing updates from product teams.
Frequently Asked Questions
Common questions about AI for your industry
Serving Insurance businesses across Australia
We work with Insurance businesses in Sydney (Northern Beaches, North Shore, Sutherland Shire, Western Sydney), Melbourne, Brisbane, Gold Coast, Perth, and nationally via remote consulting.
Ready to see what Glean can do for your Insurance team?
Start with a 30-45 minute discovery call. We'll learn about your organisation and show you what's genuinely possible — no pitch, no pressure.
If there's a fit, we'll organise a proper demo. If there isn't, we'll tell you that too.
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