Transform your Business with Glean's Enterprise AI Platform
Australia's Leading Glean Implementation Partner
Unlock the power of AI across your organisation with JOURN3Y, an Authorised Glean Implementation Partner. Our experts will deliver Glean's safe, secure, agent-ready Enterprise AI platform and have you at first prompt on YOUR data in 4 weeks.
Three Pillars of Glean's Work AI
Glean combines search, creation, and automation in one unified platform
Find & Understand
Search across all your company's apps, documents, and data sources with AI-powered contextual results.
- • Universal search across 100+ apps
- • Personalized, contextual results
- • Permissions-aware security
Create & Summarize
Generate content, summarize documents, and create presentations with your company's knowledge.
- • AI-powered content creation
- • Brand-safe and compliant
- • Context from your data
Automate Work
Build AI agents to automate repetitive tasks and workflows across your organization.
- • Low-code agent builder
- • Process automation
- • Workflow integration
Your Enterprise AI Platform, Delivered by JOURN3Y - an Authorised Glean Partner
As an Authorized Glean Partner, JOURN3Y brings certified expertise to connect all your company's information and make it instantly accessible. Our partnership ensures you get proven implementation strategies and ongoing support for maximum ROI.
Universal Knowledge Graph
Connects and understands relationships between all your company's data and documents.
Contextual AI
AI that understands your role, permissions, and what's relevant to your work.
Enterprise Security
SOC 2 compliant with advanced permissions and data governance controls.
Why Choose an Authorized Glean Partner?
JOURN3Y's certified expertise ensures successful implementation and maximum ROI
Certified Implementation Expertise
JOURN3Y's team is certified in Glean best practices
Proven Methodologies
Access to exclusive partner resources and implementation frameworks
Priority Support
Direct access to Glean engineering and faster issue resolution
Success Guarantee
Partner-backed implementation success with measurable outcomes
Connect Your Entire Tech Stack
Glean integrates with 100+ business applications to create a unified knowledge layer
Gmail
GitHub
Jira
Confluence
Microsoft Teams
Dropbox
ServiceNow
GitLab
Slack
Salesforce
Box
SharePoint
OneDrive
Google Drive
Zendesk
Outlook
And 80+ more integrations available
Proven Enterprise Results
Delivered by Authorized Partners
Companies using Glean see immediate productivity gains
Less time searching for information
Faster knowledge discovery
User adoption rate
Frequently Asked Questions
Common questions about Glean enterprise search, AI assistants, agents, and implementation with JOURN3Y
What is Glean and how does it work?
Glean is an enterprise AI platform with three core capabilities: enterprise search, AI assistants, and business-built agents. It connects to over 100 workplace applications — Google Workspace, Microsoft 365, Slack, Confluence, Salesforce, and more — giving your team a single place to find any information across your organisation. Beyond search, Glean's AI assistant can answer questions, summarise documents, and draft content using your organisation's own knowledge. The goal is simple: your people spend time using AI tools in your business, not developing them.
What are Glean Agents and who builds them?
Glean Agents automate repetitive workflows and tasks using your organisation's own data and processes. The key difference from other AI automation tools is that Glean Agents are built by your business teams — not developers. Subject matter experts who understand your processes can create agents that unlock the intellectual property already in your business. For example, an HR team can build an agent that answers policy questions, or a sales team can create one that prepares customer briefs. JOURN3Y helps organisations identify the highest-value agent opportunities and trains your teams to build and manage them independently.
How is Glean different from other AI tools?
Most AI tools require you to bring your own data or build custom integrations. Glean connects directly to the tools your organisation already uses and understands your permissions, context, and organisational structure out of the box. It combines enterprise search, an AI assistant, and no-code agent building in a single platform — so your teams spend time using AI in their day-to-day work rather than developing and maintaining AI tools. Everything runs on your organisation's own knowledge, making responses accurate and relevant rather than generic.
How long does Glean implementation take?
A typical Glean implementation by JOURN3Y takes 4 weeks from kickoff to first user prompt. This includes connector setup for your existing tools, security and permissions configuration, user training, and phased rollout. More complex enterprises with many data sources or custom integration requirements may require additional time, but most organisations are live within a month.
Why choose JOURN3Y as your Glean implementation partner?
JOURN3Y is a certified Glean implementation partner with deep expertise in enterprise AI search deployment across Australia, New Zealand, and Asia. Our team brings executive-level experience from leading organisations, meaning we understand both the technical implementation and the change management required for successful adoption. We go beyond technical setup — we help you identify the highest-value use cases for search, assistants, and agents, then train your business teams to build and manage their own AI workflows so the value compounds over time.
Does JOURN3Y implement Glean in New Zealand and Asia?
Yes, JOURN3Y implements Glean across Australia, New Zealand, and the broader Asia-Pacific region. We work with organisations in Sydney, Melbourne, Brisbane, Perth, Adelaide, Auckland, Singapore, and beyond. Our remote implementation capability means we can deploy Glean for distributed teams across multiple time zones, with local support and training tailored to each region.
What systems does Glean integrate with?
Glean integrates with over 100 enterprise applications including Google Workspace, Microsoft 365, Slack, Confluence, Jira, Salesforce, SharePoint, Notion, Zendesk, ServiceNow, and many more. It also supports custom connectors for proprietary or internal systems. JOURN3Y helps you prioritise which connectors to enable first based on where your teams spend the most time searching for information.
Is Glean secure for enterprise use?
Yes, Glean is SOC 2 Type II compliant and designed for enterprise security requirements. It respects existing access permissions from your source systems — users only see search results and AI responses for content they already have access to. This applies across search, the AI assistant, and agents. All data is encrypted in transit and at rest. JOURN3Y ensures your Glean deployment is configured to meet your organisation's specific security and compliance requirements.
What ROI can we expect from Glean?
Organisations typically see significant productivity gains across all three Glean capabilities. Enterprise search alone saves employees 2-3 hours per week by eliminating time spent searching across multiple tools. AI assistants accelerate tasks like document summarisation, meeting preparation, and knowledge sharing. Agents automate entire workflows that previously required manual effort — and because business teams build them without developer involvement, the ROI scales as more teams adopt the platform. JOURN3Y works with you to measure adoption and impact across all three areas.
Do we need dedicated IT resources for a Glean deployment?
Minimal IT involvement is needed when working with JOURN3Y. We handle the technical implementation, connector configuration, security setup, and user training. Your IT team typically only needs to approve integrations and manage user provisioning through your existing identity provider. Once live, your business teams can build and manage their own agents and workflows without any developer support — that's the power of Glean's no-code approach.
See Glean in Action with JOURN3Y
Schedule a personalized demo with JOURN3Y's Authorized Glean specialists to see how our proven implementation approach can transform knowledge work at your organization.