First, the AI Reality Check
We've been having a lot of conversations with Australian businesses about AI lately, and the same concerns keep surfacing:.
"How do we do AI in our business securely?" Nobody wants to deploy AI and accidentally create new security vulnerabilities or throw their governance out the window.
"Our teams are all over the place maturity-wise." Your engineering team might be ready for AI agents while your customer service team is still figuring out basic automation.
"We want to connect to our data, not move it around." The last thing any organisation needs is an AI project that requires a massive data migration before you can even get started.
"Our data isn't perfect." To be fair, whose data is? But how do you make AI work when your systems have quality issues?
Sound familiar? You're not alone.
Enter Glean
Earlier this year, we met the team at Glean and were genuinely impressed. Glean is an enterprise AI platform that tackles these exact challenges head-on. Here's what caught our attention:
Instant connectivity – Glean plugs into 100+ business systems (think Salesforce, Microsoft 365, Google Workspace, Slack, JIRA, SharePoint) without moving your data around. Your information stays exactly where it is.
Smart about your mess – Glean works with the big AI models (Claude, ChatGPT, Deepseek) and designed to handle real-world data issues. It knows your data isn't perfect and works with what you've got.
Grows with you – Start simple with search and discovery, then scale up to AI agents and automation as your team gets comfortable.
Security that makes sense – This was the clincher for us. When someone asks Glean for information, they only see what they're supposed to see based on your existing permissions. Tom from sales asking about pipeline data? He gets his patch, not everyone's numbers.
Why We're Excited About This Partnership
Glean solves the challenges with AI that we see Australian businesses facing every day. It's enterprise-grade, security-conscious, and doesn't require you to rip out and replace your existing systems.
Some significant Australian companies are already using it, and for many of our clients, a fast-start, low-risk approach is exactly what they need to get moving on AI.
What This Means for You
When JOURN3Y implements Glean for your business, you get more than just a platform. You get our transformation expertise, our focus on measurable ROI, and a clear understanding of how AI is actually impacting your business.
Translation: you get into AI faster, with less risk, and with a clear view of what's working.
Ready to Talk?
If you're curious about where you sit on the AI maturity curve or want to see what Glean could do for your specific situation, check out our Glean page or get in touch for a conversation. No sales pitch – just an honest discussion about where you are, where you want to be, and whether this makes sense for your business.