The knowledge platform for technology companies
From engineering to customer success, Glean connects your Confluence docs, GitHub repos, Jira tickets, Slack conversations and product knowledge into a single intelligent search layer — so your teams spend time building, not hunting.
30-45 minutes. We learn about your business, you see what's possible. No commitment.
We Get It
The challenges you're facing - we've heard them before
"Engineering documentation sprawl"
Specs, architecture decisions, API docs, runbooks and incident postmortems are scattered across Confluence, GitHub, Notion, Slack and email. Engineers waste hours finding context — or reinvent solutions that already exist.
"Slow onboarding"
New engineers, product managers and customer success staff take months to become effective. They don't know where to find information or what has already been decided — and there is no efficient way to get up to speed.
"Customer success knowledge gaps"
Support and success teams lack easy access to product documentation, known issues and customer history. They escalate more than necessary and give inconsistent answers — damaging retention and satisfaction.
"Product decisions disappear"
Product decisions, customer feedback, roadmap reasoning and competitive intelligence are distributed across Jira, Confluence, Notion and Slack. When key people move on, that context disappears with them.
Here's How AI Fixes This
Practical solutions that deliver real results
Technical Knowledge Base Search
Engineers and support staff find architecture docs, runbooks and incident postmortems without digging through Confluence, GitHub and Slack separately. Glean is SOC 2 Type II certified for enterprise security.
Client Delivery Acceleration
Account and delivery teams pull together past delivery frameworks, SoW templates and lessons learned to win and onboard clients faster — surfaced from every system they use.
Security Policy and Compliance Access
Teams access current SOC 2 policies, access control procedures and vulnerability management frameworks in one search — critical for enterprise customers and compliance audits.
Sales and Presales Enablement
Presales teams surface competitive intelligence, case studies and technical FAQs at speed to support proposals, RFPs and live demos without starting from scratch.
Frequently Asked Questions
Common questions about AI for your industry
Serving Technology & IT Services businesses across Australia
We work with Technology & IT Services businesses in Sydney (Northern Beaches, North Shore, Sutherland Shire, Western Sydney), Melbourne, Brisbane, Gold Coast, Perth, and nationally via remote consulting.
Ready to see what Glean can do for your Technology & IT Services team?
Start with a 30-45 minute discovery call. We'll learn about your organisation and show you what's genuinely possible — no pitch, no pressure.
If there's a fit, we'll organise a proper demo. If there isn't, we'll tell you that too.
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